Refund

Refund Policy

For Simplemodern customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to simplenddern.shop.

Simplemodern: eligibility
Simplemodern publishes this eligibility guidance for customers using simplenddern.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

starting a request at Simplemodern
For purchases made through simplenddern.shop, Simplemodern applies the following guidance on starting a request. When requesting a return or exchange, contact us at Support@Simplenddern.shop before sending the item. Once the request is approved, Simplemodern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Simplemodern handles order problems
For purchases made through simplenddern.shop, Simplemodern applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

support at Simplemodern
Customers using simplenddern.shop can rely on the following Simplemodern guidance about support. For return or exchange assistance, contact Support@Simplenddern.shop or 9364044380.

Our approach at Simplemodern to condition of returns
The following condition of returns guidance applies to the Simplemodern storefront at simplenddern.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Simplemodern: refund timing
For purchases made through simplenddern.shop, Simplemodern applies the following guidance on refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Simplemodern: exceptions
For Simplemodern customers at simplenddern.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Simplemodern
Brand name: Simplemodern
Email: Support@Simplenddern.shop
Phone: 9364044380
Physical address: 1365 Bellevue Blvd N, Bellevue, Nebraska, 68005, United States